HMC sells its customers 12 month memberships in a variety of hotel loyalty programs. The company is the leading provider of paid membership based benefits programs for the hotel industry. Unlike traditional frequent stay programs, the Company has strategically chosen to focus on serving the local SME market, providing dining and room stay benefits to particularly value conscious members. These members are willing to pay a small premium (all of the Company’s paid membership programs charge an annual membership fee) for membership programs that offer an array of valuable discounts. These discounts promote the use of hotel facilities, such as food and beverage, spa, and corporate meeting services, and in turn generate additional business that represents purely incremental revenue for hotel clients. The customer is charged at the time of purchase and upon membership renewal.
Required item
| Item | Description |
| The official name of the seller | HMC Japan |
| Location | 大阪市北区梅田2丁目2番2号 ヒルトン プラザ ウエスト オフィス タワー１９F |
| Phone number | 06-6225-1062 |
| Mail address | osaka@hiltondiningapac.com |
| Operation supervisor | Janet Connolly |
| Name of representative or officer | Christopher Dunn |
| Required fee other than item price | None |
| How to return / exchange About returns/ exchanges and their shipping costs when there is a defect in goods. | Memberships may be cancelled or terminated by the Member for any reason within ten (10) days of purchase or within such cancellation periods as may be prescribed under the laws of the jurisdiction in which the Host Hotel is located, whichever is longer (“Cancellation Period”). Membership fees may be refunded in part or in full, depending on whether any membership benefits have been used during such Cancellation Period. |
| Delivery time When the order reaches the consumer after the order | 10 minutes |
| Method of payment Payment method of all display | All major credit card – visa, master, AmexCash and bank transfer |
| Payment time When consumers pay product purchase price | Immediately |
| Selling price Sales price of consumption tax including this product or service | JPY60,000 |
| Application validity period When there is a deadline for purchase application | 1 year from the date of purchased / 12 months |
| Operating environment Operating environment of software (type of OS, type of CPU, memory capacity, free space of hard disk etc.) such as sales of multimedia. Software etc. | iTunes App store and Google Play |